LevelX.info - Terms of Use


1     Introduction

These terms of use govern your use of our website, mobile apps, SMS and Twitter feeds - together known as our service; by using our service, you accept these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our service

"We" and "our" in these terms refer to LevelX.info Ltd.     "iPhone app" refers to the LevelX.info iPhone app.

2     Licence to use service

Unless otherwise stated or acknowledged in the Sources page, we own the intellectual property rights and material in the service. Subject to the licence below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use.   This license is available to you as long as you are not barred from our service by applicable law and your account is not terminated by us or by you

You must not:

  • sell, rent or sub-license material from the service;
  • reproduce, duplicate, copy or otherwise exploit material on our website, information feeds or mobile apps.

3     Cancelling your account

While we hope you enjoy using LevelX.info, you may cancel your account at any time by contacting our customer support team..

4     Subscription Plans and Payments

The specific pricing terms applicable to your account may vary depending on promotions, the type of subscription and the term you select at the time of purchase (e.g. quarterly or yearly).   

Our subscription plans are billed in one payment for the term. This means, for example, that if you purchase a quarterly plan, you will be charged for the full quarter's payment each quarter, and if you purchase a yearly plan, you will be charged for the entire year at one time. Please note that we may use a third-party payment processor to facilitate your payments.

5     Refund Policy

LevelX.info offers a money back guarantee for unused whole months you have paid for starting from the end of the month in which you tell us you wish to cancel your account. You can receive a refund by contacting our Customer Service team at any time

6     Renewals

You may choose to automatically renew your subscription, in which case we will  use the payment details on file for your account. If you purchase a subscription with automatic renewal, you acknowledge and agree that we are authorized to use the payment information on file for the renewal fee.

The date that your subscription will automatically renew is provided on your Account page and in the payment confirmation email sent after your initial purchase. You may cancel automatic renewal at any time before that date through your Account page or by contacting our Customer Service team. This will stop future subscription charges from accruing to your account. For annual subscriptions, we will refund renewal payments if you contact our Customer Service team after each renewal occurs.

If you signed up with a promotion, your renewal rate may be higher than your initial rate. Please refer to your Account page or the confirmation email sent after your initial purchase to review details about the renewal amount and the date of the next renewal.

7     Pricing Change Policy

Our prices may change in the future. If the pricing for your subscription does change, we will notify you, and provide you an opportunity to change your subscription, before applying those changes to your account or charging your payment details in connection with an automatic renewal.

8     Payment Information

By providing payment information to us, you agree that the payment information is valid and (1) in your name or (2) in the name of an individual who has authorized you to use their payment information for your subscription purchase.

If you provide someone else’s payment information, you agree that we may refund payment to that person if they so request and if the account is eligible for a refund under this Payment Policy. This may cause interruption to or termination of your LevelX.info service.

9     Acceptable use

You agree to use this service only for lawful purposes.   In particular:

You must not use our service in any way that causes, or may cause, damage to or impairment of the availability or accessibility of the service; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our service to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our service without our express written consent.

10      Road safety

You must not use this service while driving a motor vehicle.   You must not exceed the relevant speed limit while driving, and you must stop at flashing red lights at level crossings.

11      Restricted access

We reserve the right to restrict access to areas of our service at our discretion.

We will provide you with a user ID and password to enable you to access restricted areas of our service or other content or services, you must ensure that that your user ID and password is kept confidential.

You must notify us in writing immediately if you become aware of any unauthorised use of your account or password.

You are responsible for any activity on our service arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.

You must not use any other person's user ID and password to access our service.

We may disable your user ID and password in our sole discretion without notice or explanation.

12      Limited warranties

We do not warrant the completeness or accuracy of the information published by this service; nor do we commit to ensuring that the service remains available or that the material is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this service and the use of this service (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

13      Limitations and exclusions of liability

Nothing in these terms of use will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in these terms of use: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms of use or in relation to the subject matter of the terms of use, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

We will not be liable to you in respect of any loss or corruption of any data, database or software.

We will not be liable to you in respect of any special, indirect or consequential loss or damage.

14      Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.

15      iPhone-specific terms

a. Acknowledgement: These terms are concluded between you and LevelX.info only, and not with Apple, and LevelX.info are solely responsible for the iPhone app and the content thereof.

b. Scope of License: The license to use the LevelX.info iPhone app is only transferrable to any iPhone or iPod touch that you own or control as permitted by the Usage Rules set forth in the App Store Terms of Service.

c. Maintenance and Support: LevelX.info Ltd is solely responsible for providing any maintenance and support services with respect to the iPhone app, as specified in the EULA, or as required under applicable law. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the iPhone app.

d. Warranty: LevelX.info Ltd is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed.  In the event of any failure of the iPhone app to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the iPhone app to you; and that, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the iPhone app, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be LevelX.info Ltd's sole responsibility.

e. Product Claims: LevelX.info Ltd, not Apple, are responsible for addressing any claims of the end-user or any third party relating to the iPhone app or the end-user’s possession and/or use of that iPhone app, including, but not limited to: (i) product liability claims; (ii) any claim that the iPhone app fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. These terms do not limit our liability to you beyond what is permitted by applicable law.

f. Intellectual Property Rights: In the event of any third party claim that the iPhone app or the end-user’s possession and use of that Licensed app infringes that third party’s intellectual property rights, LevelX.info Ltd, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.

g. Legal Compliance: You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

h. Name and Address: Any questions, complaints or claims with respect to the iPhone App should be directed to LevelX.info Ltd at 11 Grassmead, Thatcham, Berks RG19 4FP or by email to This email address is being protected from spambots. You need JavaScript enabled to view it..

i. Third Party Beneficiary: You and LevelX.info Ltd acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of these terms, and that, upon your acceptance of the terms and conditions of these terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these terms against you as a third party beneficiary thereof.

16      Breaches of these terms of use

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, or if we reasonably suspect that you have breached these terms of use in any way, we may:

  • send you one or more formal warnings;
  • temporarily suspend your access to the service;
  • permanently prohibit you from accessing the service;
  • block computers using your IP address from accessing the service;
  • contact your internet services provider and request that they block your access to the service;
  • bring court proceedings against you for breach of contract or otherwise;
  • suspend and/or delete your account with the service.

Where we suspend or prohibit or block your access to our service or a part of our service, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

17      Third party websites and hyperlinks

You may add hyperlinks directed at our service to your own website without our specific permission, providing that:

  • such hyperlinks; and
  • your website,

comply with the linking guidelines published on our service from time to time, and do not contain or include or link to any materials that would, if published on our service, breach these terms of use.

18      Trade marks

LevelX, LevelX.info and our logo are trade marks belonging to us. We give no permission for the use of these trade marks, and such use may constitute an infringement of our rights.

The other registered and unregistered trade marks or service marks on our service are the property of their respective owners. Unless stated otherwise, we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any licence to exercise such rights.

19      Variation

We may revise these terms of use from time-to-time. Revised terms of use will apply to the use of our service from the date of the publication of the revised terms of use on our service. Please check this page regularly to ensure you are familiar with the current version.

20      Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.

21      Severability

If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

22      Exclusion of third party rights

These terms of use are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.

23      Entire agreement

These terms of use, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our service, and supersede all previous agreements in respect of your use of this service.

24      Law and jurisdiction

These terms of use will be governed by and construed in accordance with English law, and any disputes relating to these terms of use will be subject to the non-exclusive jurisdiction of the courts of England.